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Bringing your vehicle in for repair

 
Service & Repair
  • Do your homework, ask friends and associates for recommendations.
     
  • Follow the servicing recommendations of your owners manual.
     
  • Put it in writing, list problems in detail; unusual noises, smells, changes in performance, etc. This helps us with finding the problem.
     
  • Stick with one facility, cultivate a good relationship, and allow the shop to maintain complete records on your vehicle.
 
When You Take Your Vehicle In
  • Go over your list of problems with the service advisor.
     
  • Be sure the work order/estimate that is created covers all the issues you have with the vehicle.
     
  • Ask questions, be sure you understand what is being proposed as work to be done and steps to be taken.
 
Before You Leave Your Vehicle
  • Be sure the check in sheet lists all the work you want performed and any other concerns.
     
  • Stay in touch, inform the shop of a valid phone number to reach you during the day.
  • If you need to leave your car before or after business hours, there is a key drop in the roll up door to the left of our office door. Please leave your name, number, and a list of problems .
     
  • We always call with an estimate before doing any repairs.
 
Following Your Visit
  • If you are happy with how you were treated, let the shop know!
     
  • Tell others about your experience. Our shops depend on referrals.
  • If something is not right, Please call us and let us know.
     
  • Keep all your vehicle repair paperwork in a file. It's a method of staying on top of your vehicle's needs, and an excellent tool when you sell the vehicle.
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